Delivery without obtaining a delivery signature.

If you would like us to leave a shipment without obtaining a delivery signature, simply complete the "Release of Shipment" section of the shipment form or shipping software.

We reserve the right to leave residential deliveries without authorization where appropriate. Due to the urgent nature of our Early Overnite service, we reserve the right to leave shipments without a signature when necessary. Morning Overnite deliveries may be left if access is permitted but no one is available to sign. Maximum liability for a shipment with a signature waiver is $100.00.

If it is more important to obtain a delivery signature -- regardless of service type-- you must apply an Overnite Express Signature Required Label. Requiring a signature, regardless of all other circumstances, may delay delivery and no on-time guarantee is extended to such shipments.

All shipments are delivered to the recipient’s address as indicated by the information you complete on your Shipment Form, though delivery cannot always be made to the named recipient personally. Many large or secured institutions like hotels, hospitals, government offices, installations and campuses utilize a mail-room or central receiving area and will often only accept delivery through these centers. Overnite Express will utilize such facilities whenever possible. Delivery to adjacent addresses when the recipient is not available may be made to ensure on-time delivery. Signatures will always be obtained in these cases.